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Track Your Order
As soon as your order has shipped you will receive a shipping confirmation email with details on how to track your order. You can also track your order online.
To track your order online:
1. Go to www.adidas.com. 2. Go to Order Status/Tracking under My Account. 3. Find the order number, and click Track Your Package Now.
Please note: USPS does not support Order Tracking on shipments to APO/FPO and P.O. Boxes.
Some orders are packaged in more than one box. Each box will have its own unique tracking number. Gift Cards will ship in a separate package from your product order and will not have a tracking number.
Shipping Options & Rates
We offer multiple shipping options to suit your needs. We charge a flat shipping rate based on each delivery method. Our shipping options and rates are listed below.
At checkout you will be prompted to choose a shipping method for your product(s). We will display your total shipping charges during checkout before you complete your order. If you choose to ship your order to more than one address, you'll be charged a separate shipping charge for each address.
United States, including Alaska & Hawaii, excluding territories
USPS First Class Mail
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3-6 business days - $5.00*
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Available only for Gift Card orders and orders shipped to PO Box/FPO/APO addresses.
Standard Ground
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4-7 business days - $5.00*
Second Day
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2-3 business days - $12.00*
Overnight, excludes Alaska & Hawaii
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Normally 1-2 business days - $20.00*
Military APO/FPO Addresses and PO Boxes
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USPS First Class mail is available for orders placed going to an APO/FPO address or PO Box.
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We currently do not offer an expedited option for shipping to APO/FPO addresses or PO Boxes
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We cannot ship mi adidas orders to Military APO/FPO addresses or PO Boxes.
*Business days are Monday-Friday, excluding federal holidays within the United States.
Shipping can be a hastle sometimes. Luckily, you have us here to help you! The folowwing items might help you in solving some of your problems and query regarding ordering. However, if further assistant is still required, do call us over the phone at 1-800-982-9337.
SHIPPING
Shipping and Delivery Policies
Most product orders placed before 1:00 p.m. EST on business days, Monday thru Friday (excluding federal holidays within the U.S.) will ship the same day. Product orders placed after 1:00 p.m. EST are shipped the next business day. You will not be charged for any product until it has shipped.
To expedite your shipping method, your order must be received and clear credit authorization by 12:00pm (noon) EST or your order may not be processed until the following business day.
Gift Cards are shipped via USPS First Class service only. Standard USPS First Class shipping of Gift Cards is free of charge. Expedited shipping is available for an additional charge. Gift Card orders that clear credit authorization after 8:00pm EST will process the following business day.
Custom mi adidas products are made just for you. Therefore, they cannot be canceled or returned and will be charged at the time of purchase. We charge a flat shipping rate of $12.00 per ship-to address for mi adidas. Custom Orders take approximately 3-4 weeks to make and deliver. For information on mi adidas shipping, click here. If your order contains both custom product and adidas inline product, your custom product will ship separately.